Returns & Exchanges

At Canada, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that updating your wardrobe is completely risk-free and convenient.

Return Process

• 1.
  Initiate Your Request

  Log into your Canada account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Package Your Items

  Place the unworn garments with their original tags attached back into the original shipping box or any secure packaging of your choice.

• 3.
  Drop Off Locally

  Affix the prepaid label to your package and drop it off at any Canada Post location or authorized shipping center across the country.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a full refund will be issued to your original payment method within 5 to 7 business days.