Frequently Asked Questions
Everything you need to know about shopping with Canada.
What are your shipping rates and delivery times within Canada?
We offer free standard shipping on all orders over $100 CAD. For orders below this amount, a flat rate of $12 CAD applies. Delivery typically takes 3-7 business days depending on your province.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return.
How do I know which size will fit me best?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Do you offer international shipping outside of Canada?
Currently, we specialize in serving the Canadian market to ensure the fastest delivery times, but we do offer shipping to the United States for a flat international fee of $20 CAD.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your shipment's progress.